Data Insights Analyst

Turn data into decisions. Drive meaningful change. Shape the future of our services.

At Fedcap UK, data isn't just about reporting numbers, it's about improving lives. We're looking for an analytical and curious Data Insights Analyst who can transform complex data into clear, actionable insights that influence decisions across the organisation.

Working closely with senior leaders, operational teams and business development colleagues, you'll uncover trends, identify opportunities and help shape how we deliver services, improve performance and grow our impact.

If you enjoy asking "Why is this happening?" rather than simply reporting "What happened?", this could be the perfect role for you.

Salary: £37,000 to £45,000       

Location: Reading 

Hours: 37.5 hours 

Travel: Only required on rare occasions   

What you'll be doing

You'll use data to help answer some of the Fedcap’s biggest questions, your duties will  include:

• Turning complex data into clear, meaningful insights that support better decision-making. 
• Identifying trends, risks and opportunities to improve operational performance and customer outcomes. 
• Creating engaging insight reports using tools such as Power BI, Tableau or Domo. 
• Combining internal data with external research, market intelligence and sector insights to provide a complete picture. 
• Supporting senior leaders with evidence-based recommendations that influence strategy. 
• Using predictive and scenario-based analysis to help the organisation plan for the future. 
• Working collaboratively with colleagues across Operations, Service Improvement, Customer Experience, Commercial Growth and Leadership to ensure insight leads to action. 
• Championing high-quality data and helping embed a culture of continuous improvement. 

What we're looking for

We're looking for someone who is naturally curious, enjoys solving problems and can translate data into stories that people understand. You'll have:

• Experience using Power BI, Tableau, Domo or similar data visualisation tools. 
• Strong analytical skills with the ability to identify trends, patterns and opportunities. 
• Experience presenting data in a way that influences decisions and drives action. 
• The ability to combine multiple data sources to create meaningful business insight. 
• Excellent communication skills, with confidence working alongside stakeholders at all levels, including senior leaders. 
• A logical, detail-focused approach while always keeping sight of the bigger picture. 
• A proactive mindset with a genuine passion for continuous improvement.

About Fedcap

In the UK, Fedcap is a not-for-profit organisation committed to improving peoples mobility.  We support people to find work and access better health, education and learning opportunities. Working across our four integrated practice areas – education, workforce development, health, and economic development – we deliver research-based solutions that remove barriers and open doors to economic mobility and wellbeing for individuals and communities. 

We’re part of The Fedcap Group which serves more than 332,000 people each year through a network of not-for-profit affiliates in the US, UK, Canada and Australia. 

What We Offer

We’re a mission-led organisation with social value at our core. We’ve been trusted for nearly a century to help people improve their economic wellbeing. We’re a Disability Confident Leader and proud to reflect the communities we serve.

• You’ll make a real impact: Every success story you help write will be felt in homes, workplaces, and communities across the county.
• You’ll grow: With access to training, reflective practice, and a national network of likeminded colleagues.
• You’ll be supported: We believe in team working, wellbeing check-ins, and manageable caseloads.
• You’ll be part of something bigger: From mental health awareness to inclusive recruitment and sustainable employment, your work contributes to broader change.

Equity, Diversity and Inclusion

We’re committed to creating a workplace where everyone is treated fairly, feels they belong, and can do their best work. We welcome applications from people of all backgrounds, identities and communities, and we value the different perspectives and lived experiences they bring. We do not discriminate on the basis of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.

• Fedcap Employment is a Disability Confident Leader employer. We will consider reasonable adjustments throughout the recruitment process and, where required, in the workplace. We will not exclude a candidate with a disability unless they are unable to carry out a duty that is intrinsic to the role, after reasonable adjustments have been considered.
• We are positive about employing veterans, serving personnel, and spouses/partners and family members, as part of our commitment to the principles of the Armed Forces Covenant.
• As a Ban the Box employer, we assess applicants on their skills and potential. We do not ask about criminal convictions at the initial application stage, and any relevant information is considered fairly and in line with the role.

If you need any adjustments to apply for this role or to take part in the recruitment process, please let us know. We’re committed to making our recruitment process fair, accessible and inclusive for everyone. 

Benefits

At Fedcap, we offer a comprehensive and rewarding benefits package designed to support your wellbeing and personal development. Some of our benefits include:

• 33 days’ annual leave (including bank holidays) with the option to buy or sell additional days.
• £500 annual benefits scheme to spend at over 900 retailers.
• Cycle to Work scheme open all year round.
• Pension scheme with up to 5% employer match.
• Free life assurance worth 4x your salary.
• Health & wellbeing support, including access to our 24/7 Employee Assistance Programme for you and your family.
• Digital gym, mindfulness resources, virtual GP and more. 

INDHP