HR Data Analyst

HomeServe are currently recruiting for a HR Data Analyst to join the People Team in Walsall. The ideal candidate will have a good knowledge of Excel, have a keen eye for detail and an ability to investigate and solve problems.

Experience with ResourceLink or a Similar HRIS would be beneficial but isn't essential. We work in a hybrid way, with a requirement to travel into our Walsall office at least twice a week to work with the team. With that in mind you will be located within a convenient commute to Walsall.

This role will be responsible for all people data related activity, this includes the build and production of monthly HR dashboards, regular HR reporting and ad hoc people data requests. The role will look to maintain confidence in the departments reporting, improve data processes and support with the move to utilise the HRIS system to automate the reporting processes.

The role involves a focus on data quality and integrity, actively seeking feedback and identifying opportunities for increased efficiencies, automation and improvement.

• To complete the end-to-end production of the monthly People dashboard, regular reporting and ad hoc reporting by the agreed deadlines and ensuring data accuracy, questioning where things don’t look right
• Assist the Risk & Reward manager with other reporting activities such as the annual pay & bonus review, gender pay gap reporting and diversity data reporting
• Creates reports, dashboards, and visualizations that present complex data in a clear and actionable format for the HR leadership and business stakeholders
• Ensuring that data is understood, its quality is known and it is fit for purpose
• Communicating effectively with a wide range of stakeholders and subject matter experts both within the team and the wider business
• Collect, clean, and organise HR data from various sources, including HRIS, performance management data, employee surveys, and other relevant platforms. Ensure data & reporting released complies with the People Data request form, data protection rules with restrictions based on Need to Know and Data Categorisation (Sensitive, Personal, Restricted, Internal Circulation)
• Maintain a log of all People Data request forms and approvals
• To support with the regular data quality reviews, ensuring the accuracy of data and robust processes, identifying trends and making recommendations for improvements
• Promote good practice associated with spreadsheets and the existence of the Spreadsheet Risk Management policy (SRMP)
• Ensure that governance and processes regarding data within your remit are suitably robust, adhered to and documentation is kept up-to-date, with an audit trail of all changes made
• Proactively review and identify opportunities to improve data quality and system automation
• Work closely with the wider HR team to validate data and lead data cleanse activity where required
• To support with the automation of reporting through the HRIS
• Utilise reporting tools in the HRIS to create dynamic, user-friendly reports, tailored to the business need(s)
• Configure, test, and deploy reports in the HRIS
• To review the reporting in the HRIS system to include employee access & reports available to ensure that the reports are working, fit for purpose and required
• To support with the identification of how we can increase automatic reporting through the HRIS
• Monitor the system performance for reporting, identifying issues so they can be fixed

To be successful in this role you will need to have the following knowledge, skills and attributes:

Essential:

• Meticulous attention to detail
• Proven ability to cope with high workloads, and the ability to work to targets and deadlines
• Ability to work with high levels of confidentiality
• Demonstrate a style of self-management; be pro-active and own your workload and objectives
• This role requires someone who can evidence independent thinking, problem solving and data analysis in order to make recommendations, improvements and as a result provide added value to a function
• Previous experience of analysing data and trends to form recommendations
• Experienced in complex analytical (mathematical) activity, including complex excel formula, vlookups and pivot table
• Good communication skills and an ability to work well with stakeholders
• Educated to GCSE level or equivalent

• Previous HRIS system experience (Ideally Zellis)
• Experience of Power BI
• Understanding of HomeServe Membership systems and data
• Up to date with the latest learning techniques and technologies
• FCA /regulatory responsibilities
• CIPD Qualified