DescriptionEXL (NASDAQ: EXLS) is a global data and AI company that offers services and solutions to reinvent client business models, drive better outcomes and unlock growth with speed. Bringing together domain expertise with robust data, powerful analytics, cloud and AI to create agile, scalable solutions and execute complex operations for the worldโs leading corporations.
EXL was founded on the core values of innovation, collaboration, excellence, integrity and respect, creating value from data to ensure faster decision-making and transforming operating models. Key industries include Insurance, Healthcare, Banking and Financial Services, Media, and Retail, among others. Headquartered in New York, our team is over 60,000 strong, with more than 50 offices spanning six continents. For information, visit www.exlservice.com.
Role Title:ย Production Support Palantir Data Engineer
BU/Segment:ย Analytics / Data Management / Insurance
Location: ย ย London, United Kingdomย
Employment Type: Permanent to start as soon as possible
Summary of the role:
We are seeking a skilled Palantir Data Engineer to support and maintain production data pipelines, AI enabled workflows and applications within Palantir Foundry. The role involves monitoring data workflows, troubleshooting issues, debugging AI models responses and ensuring high availability and reliability of data systems.
As part of your duties, you will be responsible for:
- Provide production support for Palantir Foundry pipelines, Ontology, AIP Logics, API integrations and applications
- Monitor process workflows, identify failures and perform timely issue resolution
- Troubleshoot data ingestion, extraction, transformation and orchestration issues
- Collaborate with cross-functional teams to resolve production incidents and improve system stability
- Perform root cause analysis (RCA) and implement preventive measures
- Manage data quality checks and ensure data integrity across pipelines
- Support deployment, release management, and environment maintenance
- Maintain documentation for support processes and known issues
ย Qualifications and experience we consider to be essential for the role:
Required Skills:
- Strong experience with Palantir Foundry (Code Repositories, Workshop, AIP Logic and Automate)
- Proficiency in Python and PySpark or TypeScript
- Experience with AWS services (S3, Lambda, Glue, etc.)
- Solid understanding of data pipeline architecture and ETL processes
- Experience in troubleshooting and production support environments
- Familiarity with Gen AI based workflows, API integrations and orchestration
- Good problem-solving and communication skills
Preferred Qualifications:
- Experience with Foundry, AIP, PySpark
- Knowledge of monitoring tools and logging frameworks
- Exposure to TypeScript/React for Workshop applications and orchestration
- Insurance domain experience
Experience:
- 5+ years in Data Engineering with relevant experience in production support
- 2+ years hands-on experience in Palantir
As part of a leading global data and AI company, you can look forward to:
- A competitive salary with a generous bonus, private healthcare, critical illness life assurance at 4 x your annual salary, income protection insurance, and a rewarding pension.
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EXL provides everyday financial well-being solutions, such as cash back cards, in which you can earn cashback while enjoying discounts, promotions, and offers from top retailers. We also offer a Cycle Scheme where you can save money on bikes and cycling accessories.
- At EXL, we are committed to providing our employees with the tools and resources they need to succeed and excel in their careers. We offer a wide range of professional and personal development opportunities. We also support a range of learning initiatives that allow our employees to build on their existing skills and knowledge. From online courses to seminars and workshops, our employees have the opportunity to enhance their skills and stay up to date with the latest trends and technologies.
- As an Equal Opportunity Employer, EXL is committed to diversity. Our company does not discriminate based on race, religion, colour, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, age, or disability status.
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EXL employees are eligible to purchase stock as part of our Employee Stock Purchase Plan (ESPP).
- At EXL, we offer a flexible hybrid working model that allows employees to live a balanced, healthy lifestyle while strengthening our culture of collaboration.
To be considered for this role, you must already be eligible to work in the United Kingdom.