Insights Analyst

Company Description

Come join us and make a difference in the world!

Discover more at www.necsws.com 

NO AGENCIES PLEASE

Job Description

We are seeking a creative and inquisitive analyst to help uncover opportunities and trends in hospital spend data, to drive and develop insights for our 130+ NHS customers. 

You will need to engage with our customers, proactively sharing new opportunities and providing them with new views of their data and help promote our service/offering.

To be successful in this role you need to be curious, analytical and thrive off working out what is required to deliver an output that will help the NHS to save money. It requires someone who is confident and motivated by data, someone who enjoys solving problems and is invested in helping the NHS.

Candidates who have worked with large, complex datasets, specifically in procurement or health, are preferred.

This role requires strong communication skills, the ability to work independently, with remote or distributed teams, in a fast paced environment.

Responsibilities

Data analytics and core insights output 

• Develop bespoke customer analytics reports and define the narrative behind the analysis
• Demonstrate clear understanding of customer requirements, whilst identifying additional supporting information to improve the quality and benefit of the insights (outputs)

Insight development

• Support the development of new client analysis
• Lead on the cleansing and improvement of existing category areas
• Create team process documents to explain our outputs to others
• Take existing outputs and work with other teams to automate
• Show an interest in clinical category areas and take the time to research and understand them

Customer engagement and relationship management

• Respond to customer issues/needs as they arise through effective triaging and prioritisation of Insight requests
• Organise and participate in customer meetings to understand requirements and feedback around outputs
• Present outputs to customers and participate in customer review meetings
• Works with the external marketing team to assist in the writing and copywriting of newsletters and sales materials.

Qualifications

We would expect strong candidates to have the following:

• Demonstrable experience in a similar role with a good understanding of data and have worked with large, complex data sets
• Excellent problem-solving skills
• Proficient in Excel
• Excellent client/customer engagement and relationship management skills
• Strong written and verbal communication skills
• Experience of creating analysis/outputs for clients and can confidently present these to clients
• Strong collaboration skills, able to work effectively with cross-functional teams

Desirable:

• An understanding of the NHS, and how data is processed. 

Your personal qualities

• Curious and proactive
• High level of self-motivation and resilience
• Able to work independently and or with remote/distributed teams
• Able to comfortably deal with pressure and ambiguity
• Flexible and happy to turn your hand to anything
• Always willing to learn and to try out new ways of working or thinking from others
• Thrive on working at pace and you value and deliver, high-quality work

Additional Information

We pride ourselves in offering an excellent benefits package, including an above average pension scheme. When you join the team at NEC Software Solutions, you are provided with the following:

• Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost) 
• 25 days paid holiday with the option to buy/sell (FTE)
• 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost)
• A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%
• A selection of flexible benefits to suit your individual needs
• All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects. Learn about what you like, when you like, how you like. 

OTHER INFORMATION

• Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required.
• All offers are subject to satisfactory vetting, references and occupational health checks. 
• Depending on the nature of the role a Disclosure Barring Service (DBS) check may also be required.

NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates.

Who We Are:

We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies.

Working with us, you’ll be helping our 3,000+ employees push the boundaries of what’s possible and support amazing public services.

We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference.

We’d love your help. And we’ll support you all the way.

We are a small, agile team, dedicated to helping the NHS become more efficient and save taxpayers money. We help health & social care #MakeSense of their spend and are leading the way in healthcare spend analytics. We developed the world's first whole-country product price comparison service, used across over 200 hospitals and covers more than £17bn of spend. It’s helped the NHS save over £100m. Since then, we have branched out and are now offering more and varied solutions. We are at an exciting stage of the business with our new AdviseInc Platform just launched, our customer base growing, with more data, more insights, more value.