Pricing Insights Analyst, EMEA

Job Summary:

JOB DESCRIPTION – Pricing Insights Analyst, EMEA

Location: London or Manchester, United Kingdom (hybrid)
Division: Music
Contract Terms: Full-time, permanent
 

THE TEAM

Ticketmaster Music is a passionate team dedicated to supporting the needs of the world’s biggest touring artists, and their promoters, agents, and managers. Tasked with building Ticketmaster’s relationships with the artist community, the team stays on the pulse of where the business is moving through ongoing discussions with major industry players.
 

This includes informing the artist community of the latest developments within Ticketmaster, supporting event operations, acting as a resource to help maximise ticket sales and awareness, driving incremental revenue throughout the tour cycle, and understanding artist needs and how Ticketmaster can serve them through new products and services.
 

Within Ticketmaster Music, the Global Pricing team plays a critical role. It is an invaluable resource for top tours, helping to price tickets effectively and capture fair value, ensuring we sell the right ticket, to the right fan, at the right price.
 

THE JOB

The Pricing Insights Analyst supports the delivery of critical reporting and pricing insights across the region. The role is responsible for delivering key client reporting in the short term, while contributing to improvements that enable more scalable, insight-driven reporting to support pricing decisions and commercial performance.
 

Working within a developing data environment, this individual will help structure reporting processes, analyse pricing and ticketing performance, and improve reporting workflows and data visibility across EMEA markets.
 

WHAT YOU WILL BE DOING

• Prepare and deliver recurring client reporting, ensuring accuracy and consistency
• Maintain and update reporting templates, ensuring standards are applied across markets
• Assist in documenting existing reporting processes and identifying opportunities to improve efficiency
• Analyse ticketing and pricing performance trends to identify patterns and insights
• Translate data into clear summaries and key takeaways for internal stakeholders
• Support pricing initiatives through data analysis, tracking, and performance monitoring
• Collaborate with cross-functional teams including Client Enablement, Pricing, Product, Client Support, and Data/BI teams
• Contribute to the development of structured templates, dashboards, and workflow improvements
   

WHAT YOU NEED TO KNOW (TECHNICAL SKILLS)

• Proven experience in reporting, business analysis, or commercial insights; degree preferred
• Advanced Excel skills, including pivot tables, formulas, and structured reporting
• Experience building or maintaining reports and dashboards
• Ability to analyse datasets and identify trends or performance insights
• Experience improving or organising reporting workflows and processes
• Familiarity with BI or data visualisation tools such as Domo, Tableau, or Power BI is a plus
• Interest in leveraging AI or automation tools to improve analysis and reporting efficiency
   

YOU (BEHAVIOURAL SKILLS)

• Reliable and detail-oriented, with strong ownership of recurring deliverables
• Curious and analytical, with an interest in understanding the drivers behind performance metrics
• Organised and able to manage multiple reporting deadlines
• Clear communicator who can collaborate effectively with cross-functional teams
• Proactive in identifying opportunities to improve reporting processes and workflows
• Comfortable working in a developing data environment and adapting to evolving tools and processes
   

LIFE AT TICKETMASTER

We are proud to be part of Live Nation Entertainment, the world’s largest live entertainment company.
 

Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world’s largest ticket marketplace and a leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to deliver on that vision.
 

We do it all with an intense passion for live and an inspiring, diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you are passionate about live entertainment and want to help millions of fans experience it, we would love to hear from you.
 

OUR VALUES

• Reliability – We understand that fans and clients rely on us, and we rely on each other
• Teamwork – We believe collective success is greater than individual achievement
• Integrity – We uphold the highest ethical standards for our partners and stakeholders
• Belonging – We foster a culture where everyone can be themselves and thrive
   

EQUAL OPPORTUNITIES

We are committed to building an inclusive environment where everyone can bring their whole self to work. We will support you in balancing your work and personal life, and encourage your professional and personal development.

We welcome applications from all individuals, regardless of gender, race, sexual orientation, religion, age, disability, or caring responsibilities. #LI-JCK #LI-Hybrid

Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.