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Senior Systems and Data Analyst

Civic Recruitment Limited
1 day ago
Full-time
On-site
Tower Hamlets, Tower Hamlets, United Kingdom
Data Analyst

6 Month Contract With A Local Authority


About the Role

We are seeking an experienced Senior Systems and Data Analyst to play a key role in the Families First Programmeรขย€ย”a transformational initiative focused on redesigning and evaluating childrenรขย€ย™s services and workflows.

This role combines technical expertise, strategic analysis, and stakeholder collaboration to drive system improvements and data-led decision-making. You will lead the reconfiguration of the Mosaic Casework Management System (Mosaic) and deliver high-quality data insights that support service improvement and organisational transformation.

Reporting to the Strategic Lead for the Families First Programme, you will work within a hybrid environment and have significant influence across multiple teams and service areas.




Key Responsibilities

  • Lead the configuration and optimisation of the Mosaic Casework Management System to align with redesigned service workflows
  • Collaborate with stakeholders to gather requirements and translate them into system and data solutions
  • Develop and maintain data dashboards, reports, and performance metrics to support business analysis and decision-making
  • Conduct data analysis and interpretation to identify trends, risks, and opportunities for service improvement
  • Support the design and evaluation of end-to-end processes within childrenรขย€ย™s services
  • Ensure data quality, integrity, and governance standards are maintained
  • Provide expert advice on systems, data strategy, and digital transformation
  • Work closely with programme teams to support change management and implementation activities
  • Produce clear documentation, including technical specifications, data models, and user guidance


Requirements

  • Proven experience in a senior systems and/or data analyst role
  • Strong experience working with case management systems (ideally Mosaic or similar)
  • Advanced skills in data analysis, reporting, and visualisation tools (e.g., Power BI, SQL, Excel)
  • Experience in business process mapping and service redesign
  • Ability to translate complex requirements into practical system solutions
  • Strong understanding of data governance, quality, and security principles
  • Excellent stakeholder management and communication skills
  • Experience working in public sector or childrenรขย€ย™s services


Additional information
  • Bi-Weekly Payments
  • 35 Hours per Week