(75B) Senior Data Analyst

About Pret 

Pret is an international on-the-go food and drink retailer, founded in 1986, with the idea of bringing quality, fresh food and organic coffee to an uninspiring British industry. Our mission is to bring joy through organic coffee, freshly prepared food and exceptional customer service to millions around the world.  

Pret now runs over 500 shops across the UK, France, USA, and Hong Kong, with additional shops run by franchise partners the UK, US, Dubai, Singapore, India, Canada, Kuwait and several European cities. The business now has a global turnover of ~£1B. 

You will be joining the Technology Team, working alongside the global and local business teams to power Pret’s accelerated business transformation for growth and value creation. 

The Role

Reporting to the Global Head of Analytics & Data Science, the Senior Data Analyst is a vital member of Pret’s Analytics & Data Science team, tasked with driving data-informed decision-making across the organisation.

This role focuses on analysing large datasets to identify trends, develop insights, and optimise strategies across multiple business areas. You’ll work across teams such as Marketing, Digital, Commercial, Operations, Finance, and Product, supporting the UK and global markets.

You’ll collaborate with stakeholders to define key metrics, uncover opportunities, and ensure data is used effectively and responsibly to drive performance and deliver value.

Responsibilities

• Analyse large datasets using SQL and Python to identify trends, customer behaviours, and commercial opportunities.
• Deliver actionable insights to support decision-making across product, pricing, operations, finance, marketing, digital, and customer engagement
• Collaborate with business teams and partners to ensure high data quality and effective usage
• Develop customer or business segments and models to support targeting, optimisation, and performance evaluation
• Contribute to projects focused on commercial performance, operational efficiency, and customer value
• Support digital and CRM teams with customer insight and journey analysis where appropriate
• Work with Reporting & BI colleagues to improve self-service analytics and build data literacy
• Support global teams and regional markets with tailored analytics as needed

Skills and experience

Essential Skills

• Experience in a senior data analysis role, demonstrating strong problem-solving, commercial thinking, and data-driven decision-making
• Advanced SQL skills, experience with Snowflake is a plus
• Demonstrated ability to deliver insight that improves business performance
• Excellent communication skills, able to explain complex analysis to a non-technical audience
• Comfortable working independently and across multiple business functions and geographies

Preferred Qualifications

• Experience in or exposure to digital analytics (e.g. Google Analytics, GTM)
• Familiarity with customer segmentation, retention, and engagement analysis
• Knowledge of Tableau, Power BI or other data visualisation tools
• Experience in e-commerce, loyalty programmes, or mobile/app platforms
• Exposure to data science techniques (e.g. clustering, predictive modelling)
• Experience using Python for data analysis

Personal Attributes

• Commercially minded and proactive, with a focus on delivering high-quality, impactful outputs
• Curious, analytical, and eager to understand the ‘why’ behind the data
• Positive and collaborative team player, with a can-do attitude and a willingness to learn and develop others
• Comfortable working in a fast-paced environment with evolving priorities and a growth mindset
• Strategic thinker with a drive to improve performance and efficiency

Don’t worry if you don’t feel you have everything on this list, we know it is long. We value attitude and potential as much as experience and are looking for someone who can develop along with the team.

Pret Offers

• 33 days holiday a year including (flexi) Bank Holidays (Increasing to max 38 with service rewards)
• Free private medical cover, with the option to add family or partner at an additional cost
• 4% of your pension contribution matched by Pret
• Life assurance at 3 x annual salary
• Loyalty award for 5, 10, 15, 20 years’ service
• Flexi time and hybrid working
• Lifestyle savings
• Season ticket loans
• Healthcare cash plan 
• Financial wellbeing provisions
• Free mortgage services
• Sabbatical after 3 years
• Opportunities to support our charity, the Pret Foundation