Senior Data Analyst - 12 month FTC

The Legal Department supports the firm in pursuing the effective management of regulatory, legal, operational and information security risk to preserve and maximise the value of the firm over the long term.

The Data Analyst team works across the Legal Department to help the different teams of the Legal Department to work cohesively and effectively by providing data-driven and actionable insights.

Role summary/purpose of job

Through the collation, analysis, and presentation of data, Data Analysts provide data-driven insights into the performance of the Legal Department to facilitate informed decision making and reporting. Data Analysts support colleagues across the Legal Department by providing timely and accurate data whilst ensuring the firm’s compliance with regulatory requirements. Data Analysts work with colleagues across all the teams of the legal department including Business Acceptance, Financial Crime & Sanctions, Commercial, Data Privacy, and Practice Protection.

The Senior Data Analyst (SDA):

• Acts as a data exploitation and data management specialist; and

• Acts as a project and task management lead for the Data Analysis function within the Legal Department.

Key responsibilities and deliverables

The core role of the SDA is to:

• Lead in the delivery of Data Analysis projects to all teams in the Legal Department, as well as on specific projects to the wider firm using Legal Department data;

• Mentor and support the development of other Data Analyst(s) of the Legal Department through training and knowledge transfer;

• Provide regular client and matter data reports to Legal Department, the partnership as well as the Firm’s Global Leadership Team;

• Leverage data to design and create new reports and dashboards for the Legal Department and wider firm;

• Monitor data management mailboxes, responding to Firm-wide queries, and escalating issues to senior colleagues as required;

• Provide team performance data to Legal Department management;

• Answer queries in relation to maintenance of information barriers and supervise Legal Department paralegals in management of information barrier mailbox;

• Support safe access to the Firm’s most sensitive client data;

• Maintain the Firm’s Stop List of security dealing records;

• Support Legal Department colleagues in responding to regulatory queries or audits (internal or external);

• Act as a key liaison with stakeholders outside of the Legal Department supporting cross-functional reporting and data governance within the wider firm;

• Demonstrate initiative in process improvement in the wider Legal Department and foster a continuous improvement mindset; and

• Contribute to an inclusive working environment where all colleagues are treated with fairness and respect, applying the ‘Being Freshfields’ principles at all times.

Key requirements

Essential

• Data manipulation, data management and data visualisation skills, with a good understanding of Microsoft Excel, PowerBI, SQL and other common software tools including Microsoft products;

• Ability to prioritise and multitask; working in an organised manner; recognising need for clear, concise and accurate communication; keeps detailed & timely notes of client interactions; prepares thoroughly before meetings and calls;

• Appreciation of the technical knowledge of different target audiences and the ability to visualise and present data accordingly;

• Ability to train and support other team members in the form of peer support;

• Ability to understand (i) the types of work that Freshfields does at a high level, and (ii) the policies and processes of the Legal Department;

• Ability to interpret requests from non-technical colleagues and provide solutions to address their needs;

• Ability to work to tight deadlines and show resilience under pressure – used to working to a very high standard of accuracy and efficiency; and

• Demonstrates a high level of discretion, integrity and professionalism.

Desirable

• Technical acumen – understands the use of technology in the delivery of an excellent service for colleagues from multiple internal teams;

• Experience of developing a strategy around data use in a team or department;

• Experience of working in an international professional services environment (preferably legal) with a geographically dispersed team